The Lagos State Government has reaffirmed its commitment to building a skilled transport workforce with the training of 35 senior Vehicle Inspection Officers in leadership and conflict management.
In a statement, the Director of Public Affairs, Ministry of Transportation, Bolanle Ogunlola, said the two-day masterclass, held at the Vehicle Inspection Service (VIS) Headquarters in Ojodu-Berger, is part of ongoing efforts to enhance professionalism, improve public engagement and strengthen service delivery across the state’s transport enforcement sector.
According to Ogunlola, the Special Adviser to the Governor on Transportation, Sola Giwa, urged the officers to embrace personal development, noting that self-awareness and emotional control are critical to their duties.
“Officers must understand themselves, identify personal weaknesses and work towards self-improvement,” Ogunlola quoted Giwa as saying.
“Emotional control is essential when dealing with motorists. The role requires patience and professionalism at all times.”
Giwa said the training was designed to equip VIOs to better manage emerging situations on Lagos roads while maintaining high ethical and professional standards. He also assured that the state government would continue to prioritise officers’ welfare to ensure optimal performance.
The Director of the Vehicle Inspection Service, Engr. Akin-George Fashola, also addressed participants, stressing that the course would improve officers’ communication skills and emotional intelligence, enabling them to relate more effectively with the public.
“This engagement will help officers engage the public better and improve emotional intelligence,” Ogunlola quoted Fashola as saying.
“Officers must use the knowledge gained to change negative perceptions about the profession and enhance service delivery.”
Fashola reaffirmed the state government’s commitment to creating a supportive work environment that encourages innovation, professional growth and efficient service in all transport-related agencies.
The training forms part of Lagos State’s broader strategy to reposition its enforcement officers for improved compliance monitoring, safer roads and a more efficient transport system.
