The Federal Civil Service Commission (FCSC) has appealed to candidates participating in the 2025 Directorate-Level Promotion Computer-Based Test (CBT) to exercise patience and understanding as the Commission transitions from manual to digital examination systems.
The appeal followed complaints by some candidates about long travel distances, logistics challenges, and technical difficulties experienced during the ongoing promotion exercise.
In a statement issued on Monday, the Commission’s spokesperson, Mr. Taiwo Hassan, acknowledged concerns raised by candidates on social media, noting that the shift to a computer-based system may come with initial challenges for both participants and organisers.
“The Federal Civil Service Commission informs candidates sitting for the 2025 Directorate-Level Promotion Examination that it is aware of the inconveniences they may be experiencing. However, as with most innovations, there may be some gaps. Transitioning from manual examinations to CBT comes with its attendant hurdles for both the FCSC and the candidates,” the statement read.
Hassan explained that the examinations are being conducted using Joint Admissions and Matriculation Board (JAMB) facilities to guarantee credibility, transparency, and convenience.
“As the Commission leverages JAMB centres for the conduct of the CBT examination, we are not only concerned about credibility and transparency but also the convenience of candidates. Hence, the first phase of the exercise commenced at JAMB centres in the FCT,” he added.
He disclosed that, based on public feedback, the Commission is considering decentralising examination centres to all 36 states and the FCT in future editions to make the process more accessible. He further noted that the Commission is exploring additional technology-driven options to improve subsequent exercises.
Hassan also revealed that the Head of the Civil Service of the Federation is considering arrangements for ministries, departments, and agencies (MDAs) to process duty tour allowances for eligible officers travelling outside their duty stations to sit for the examinations, subject to available resources and public service regulations.
